Our priorities for 2024 are guided by our materiality assessment deep dive. This assessment enables us to better understand our stakeholders’ material matters, enabling us to systematically drive our stakeholder and thought leadership strategy. The assessment’s insights will further determine our engagement planning and activations. The overall purpose is to build stronger relationships and balance stakeholder expectations, thereby creating shared value.

2024 priorities

• Progress the United Nations’ Sustainable Development Goals (SDGs) in line with our sustainability agenda.
• Integrate and embed sustainability into our operational processes.
• Continue setting net-zero pathways.
• Focus on improving data availability and quality.

Some of the important initiatives that are currently underway to improve our focus areas include:

• Undertaking a comprehensive sustainability data programme to improve the availability and quality of data required for sustainability measurement and management.
• Conducting skills development and awareness of sustainability to empower our Board and workforce.
• Providing innovative, inclusive banking products and affordable home loans while supporting financial inclusion in the agriculture sector, as well as small and medium enterprises, with a focus on women and the youth.
• Growing the share of women in leadership, improving fair and responsible remuneration and developing supply chain diversity.
• Identifying and setting additional sector-specific pathways for our other climate-sensitive sectors within our Scope 3 financed emissions framework.
• Enhancing our climate risk assessment methodologies through improved data capabilities and more comprehensive scenario testing.