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Absa Strengthens Commitment to Empower Africa’s Youth and Women through Financial Inclusion at the One Young World Summit 2024

Absa Strengthens Commitment to Empower Africa’s Youth and Women through Financial Inclusion at the One Young World Summit 2024

Absa Strengthens Commitment to Empower Africa’s Youth and Women through Financial Inclusion at the One Young World Summit 2024

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Johannesburg, 20 September 2024: Absa is proud to announce its continued partnership with One Young World (OYW), reinforcing its commitment to empowering Africa’s future leaders. As an Executive Partner at this year’s One Young World Summit, taking place from September 18 to 21, 2024, in Montreal, Canada, Absa will lead critical discussions on financial inclusion and entrepreneurship, focusing on youth and women across the continent.

The annual One Young World Summit brings together the brightest young leaders from over 190 countries and 250 organisations, all dedicated to accelerating social impact. Over the course of four transformative days, delegates engage in impactful speeches, interactive workshops, and extensive networking opportunities.

Dr. Steven Zwane, Managing Executive of Corporate Citizenship, says, “We are excited to work with One Young World once again to reaffirm our commitment to being an active force for good. This collaboration aligns perfectly with Absa’s efforts to partner with the United Nations Sustainable Development Goals (SDGs) and our ambition to be the home for top talent in Africa.”

Since 2021, Absa’s partnership with One Young World has made significant strides, the Absa OYW delegates have impacted over 22,000 beneficiaries across eight African countries. Through the efforts of 43 Absa OYW Ambassadors, the organisation has successfully aligned its initiatives with eight key SDGs, addressing critical areas such as gender equality, climate action, education, and poverty alleviation.

Key accomplishments include:

  • Gender Equality: Empowerment initiatives for 570 women, training programs for 160 individuals, and support for 224 girls to remain in school.
  • Climate Action: Planting 23,590 trees and providing clean energy and water solutions.
  • Education and Poverty Alleviation: Raising R200,000 for autism education, distributing over 16,000 meals, and making a positive impact on more than 9,000 individuals.

This year, Absa is taking its commitment to the next level by sending 20 young professionals and one Absa Fellowship fellow, as well as country representatives, cluster representatives, and corporate functions, to the One Young World Summit. These individuals are not just attendees but are recognised as changemakers, poised to lead and inspire.

At the summit, Absa will take the stage to lead discussions on financial inclusion, with a focus on empowering African youth and women. Between 2019 and 2023, Absa invested approximately R1.49 billion ($83 million) in social impact initiatives, positively affecting over 1.25 million individuals across its markets. These investments have driven significant societal and economic improvements, particularly in education, employability, income generation, financial literacy, and corporate community support.

“As Absa continues to focus on financial inclusion through entrepreneurship, the organisation is dedicated to fostering employability opportunities, empowering the next generation of African leaders.” Zwane concluded.

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InoBiodiesel Emerges Winner of She’s Next Grant Funding Competition

InoBiodiesel Emerges Winner of She’s Next Grant Funding Competition

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Visa in partnership with Absa is proud to announce Mahlatse Mamaila, of InoBiodiesel as the overall winner of the prestigious 2024 She’s Next South Africa competition. This initiative is part of Visa's ongoing commitment to fostering an inclusive and equitable environment for female entrepreneurs. She’s Next is supporting women-owned small businesses, offering crucial funding, comprehensive training, and valuable mentorship.

As the grand prize winner, Mahlatse Mamaila, of InoBiodiesel has been awarded a R400 000 monetary grant. Coming in second place Tshego Molefi, of Moli and Mela Group received R250 000, while R170 000 was granted to Pretty Kubyane, of eFama App who took third place.
Taking the Social Impact honour, Moli and Mela Group received R170 000. This category recognizes and supports entrepreneurs whose businesses are focused on creating positive social change by addressing and resolving critical issues in their communities. Their ventures not only generate economic value but also deliver measurable benefits to society.

Commenting on the anticipated impact of the program, Mahlatse Mamaila, Founder of InoBiodiesel shared that; “Being recognized by Visa and Absa is a powerful endorsement of our efforts and the impact we aspire to make. This program validates our belief that every small step matters and strengthens our commitment to our mission. The support from this grant, combined with the training and opportunities provided, will be crucial in enhancing our capacity and expanding our market reach. It will also enable us to create more employment opportunities within our value chain, driving broader positive change.”

Country Head for Visa, South Africa Lineshree Moodley expressed her enthusiasm stating “Congratulations to all the winners of the 2024 She’s Next competition. It is an honour to be part of their journey, recognizing and celebrating the innovation they bring into the local market. At Visa, we acknowledge the unique challenges that come with building a business, especially for women entrepreneurs who often face additional barriers and through the scaling of this programme and our partnerships, we aim to empower even more women in the coming years, ensuring that they have the support to grow their businesses sustainably, and contribute to a more inclusive economy,” adds Moodley.

In addition to the top five finalists, 25 additional SMEs have been selected to participate in an exclusively tailored capacity-building and mentorship program, developed in partnership with Absa. This initiative is designed to further support and empower women entrepreneurs, providing them with the tools and guidance needed to elevate and develop their businesses.

"As Absa, we continually ask ourselves what we can do to create opportunities and to elevate the stories of our stakeholders,” says Sanah Gumede, Managing Executive for Strategy and Customer Value Management at Absa Relationship Banking. “Given the specific challenges business owners face in starting and growing their businesses, we continue to be inspired by the entrepreneurs, particularly women, who find ways to get things done no matter the stumbling blocks. Those who rise to the occasion and respond with agility, bravery and conviction. Congratulations to all the finalists and winners. We celebrate your success and we look forward to walking the journey with you for many years to come.”

This year the competition attracted a multitude of applications from SMEs across the country, each presenting innovative solutions within sectors such as renewable energy, waste management and environmental services, jewellery, agritech, and construction.

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Absa hosts hackathon to ignite innovation and engagement in the Absa Technology community

Absa hosts hackathon to ignite innovation and engagement in the Absa Technology community

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Absa is proud to announce the successful completion of its second annual Hackathon, aimed at igniting engagement and fostering innovation within the Absa Technology community. The event also served as a platform for colleagues across Africa and Europe to contribute to critical business priorities through innovative digital interventions.

Johnson Idesoh, Group Chief Information and Technology Officer, says “This year's Hackathon, which underscores Absa's commitment to being a digitally led organisation, saw participants develop innovative solutions that align with our business objectives and address the evolving needs of both the company and our customers. We eagerly anticipate how these groundbreaking ideas will be integrated into our operations, improving customer experience and driving Absa forward.”

Held on 11 - 12 September 2024, the Absa Technology Hackathon, themed 10xImpact, challenged 36 teams (comprising 260 colleagues who battled it out for 24 hours) from across Absa’s operations to develop solutions that could deliver 10 times the impact across the organisation.

This technology competition was a great way to showcase collaboration and talent from colleagues across Absa Technology; the participants among others included colleagues from Botswana, South Africa, Mozambique, Ghana, Kenya, Seychelles and Prague.

We are excited to announce the group winners of the 2024 Absa Technology Hackathon across three distinct categories:

First Prize Winners: Hackernauts (South Africa and Prague)

Second Prize Winners: Dragons Unleashed (Botswana)

Third Prize winners: Teamo Supremo (South Africa)

“The 2024 Absa Technology Hackathon has once again demonstrated the incredible talent and innovative spirit within our organisation. In a display of remarkable creativity and forward-thinking the Hackathon has concluded with outstanding solutions to some of the most pressing business challenges.  The winning ideas will be tested further and supported through to implementation in the bank to the benefit of our customers and colleagues reinforcing Absa’s ongoing journey to be a leader in digital transformation. I’m proud of all our participants and winners, whose exceptional solutions have set a new benchmark for excellence,” Idesoh added.

As a bank whose purpose is to Empower Africa’s tomorrow, together, one story at a time, through fostering innovation from our colleagues; as Absa we are steadily making progress to foster financial inclusion through among others, facilitating access to affordable financial services and introducing innovative financial technologies that not only allow us to access the previously unbanked or underbanked but to also provide world class and seamless customer experience across our Africa Operations and beyond as we are a global organisation.

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Absa achieves ISO 27001: 2022 Certification

Absa achieves ISO 27001: 2022 Certification

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Absa has officially achieved ISO 27001: 2022 Certification, the globally recognised standard for Information Security Management.

Achieving the ISO27001 Certification means that we’ve met international standards for quality, efficiency, and security in our operations. This is a significant milestone that emphasises our unwavering commitment to safeguarding our information assets, manage risks, comply with regulations, while maintaining the highest standards of cybersecurity.

Why this is important to Absa?
ISO 27001 is an industry standard which helps us demonstrate good security practices and further improve relationships with clients and give us a competitive advantage. Achieving ISO 27001 certification is a testament to our dedication to securing sensitive information and protecting our clients’ data. It means that our robust information security management system is now officially recognised, demonstrating our commitment to best practices in information security.

To quote Johnson Idesoh, Group Chief Information and Technology Officer ~ “To give you an idea, there are 194 controls that one must adhere to and be able to evidence are effective to gain the certification. After the multiyear journey we have been on with cybersecurity this is a moment that recognises how much we have achieved. There are no guarantees in cybersecurity. We will not relent for one moment in our focus to protect the bank and we will continue to mature our capabilities in line with the best practice anywhere”.

A big thank you …achieving ISO 27001 certification is a collective achievement, and we want to extend our heartfelt thanks to Manoj Puri and his team in the Chief Security Office – the teams’ dedication, hard work, and commitment to security is evident in this accomplishment.

“Our story matters and I am incredibly proud of everyone in the Chief Security Office and our Risk partners, who demonstrated that the impossible can be made possible when a group of committed people come together to achieve a shared goal.” ~ Manoj Puri, Chief Security Officer.

Lastly, our journey doesn’t stop here. We are committed to continuous improvement – we will continue to mature our capabilities in line with the best practice anywhere as we strive to build a secure and resilient future for our Absa.

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Amaqhawe, sponsored by Absa because your story matters.

Amaqhawe, sponsored by Absa because your story matters.

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Number 1 Pay TV Channel in South Africa Zee Zonke Presents All-New Local Show, Amaqhawe -Our Heroes

Zee Zonke is thrilled to introduce its first original local show in isiZulu Amaqhawe (Our Heroes), which will premiere on 14 September 2024 at 5pm on DStv channel 169. Since the channel’s launch in August 2023, Zee Zonke has ranked number 1 in the Pay TV space and this is the channel’s first local foray, spotlighting the extraordinary stories of South Africans who have made notable contributions across various sectors.

In a world where remarkable achievements often go unnoticed, Amaqhawe shines a light on those who have defied the odds to make meaningful impacts either socially, economically, or culturally. These unsung heroes make a difference in several lives in their fields of music, arts, literature, entertainment, medicine, education, politics and business.

A panel of experts selected 28 individuals from hundreds to feature in Season 1. Each episode will delve into the lives of these achievers, exploring their challenges, perseverance, and successes. Through interviews, dialogues, and interactions with family members, friends and communities, Amaqhawe seeks to inspire and aspire viewers in a manner sever seen before.

At Zee Zonke, we believe in the power of storytelling to connect, inspire, and uplift communities. With Amaqhawe, we are proud to honor the outstanding individuals who have and are making a difference. We are thrilled to partner with Absa which reinforces our commitment to celebrating the diverse and impactful stories that shape our nation.” said Somnath Malakar, CEO, Sub Saharan Africa and Indian Ocean Islands.

Hosted by the charismatic and ever-popular duo Phindile Gwala and Luthando ‘BU’ Mthembu, the show promises to be vibrant, entertaining, inspirational and aspirational with stories that truly resonate.

Content is at the core of what Zee does which is why we created this local show. We understand how important it is that people get to tell their own stories which can shape and empower communities. We also want to do the best we can for our audiences, where they get to see themselves on screen which adds to the enjoyment that locally resonant storytelling provides.” said Desiree Pillay, ZEE SVP: Content & Marketing, Sub Saharan Africa and Indian Ocean Islands.

Daniel Munslow, Managing Executive for Group Communications at Absa says, “We are thrilled to partner with Zee Zonke on Amaqhawe (Our Heroes), a groundbreaking initiative that marks our first local foray into spotlighting the extraordinary stories of South Africans who have made significant contributions across various sectors. Amaqhawe aligns seamlessly with our strategic objective of ‘Empowering Africa’s tomorrow, together, one story at a time.’ Through this partnership, we are proud to celebrate the heroes who inspire us and drive progress within our communities.

Tune in for the premiere of Amaqhawe on 14 September 2024 at 5pm, exclusively on Zee Zonke, DStv channel 169.

For more information, contact Linda Oliphant: Linda.oliphant@zee.com | +27826050974 Please contact Tsietsi Mahlasela (PRmedia@absa.africa) for Absa-related media enquiries.

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Early Retirement of Absa Group Chief Executive Officer, Arrie Rautenbach and appointment of Charles Russon as Interim Group Chief Executive

Early Retirement of Absa Group Chief Executive Officer, Arrie Rautenbach and appointment of Charles Russon as Interim Group Chief Executive

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Following engagements between the Board and the Group Chief Executive, Arrie Rautenbach, the parties have agreed that Arrie will take early retirement from the Group, effective from 15 April 2025. This was communicated to the market this morning via a SENS announcement, as required in terms of the JSE Listings Requirements and the Companies Act.

Arrie will cease to be the Group Chief Executive Officer and an Executive Director of the Absa Group and Absa Bank with effect from 15 October 2024, followed by a 6-month contractual notice period which will be served as garden leave.

The Board, on behalf of the Group, thanks Arrie for his commitment and extensive contribution to the Group over a career that spanned over 27 years with the organisation and wishes him well in his retirement.

Charles Russon will become Interim Chief Executive Officer of Absa Group and Absa Bank effective 15 October 2024, subject to regulatory approval. He will also become an Executive Director on these Boards. Charles’ appointment will enable a smooth transition, while the Board conducts a diligent search for a new permanent Group CE.

Charles has been Chief Executive of Absa’s Corporate and Investment Bank since 2018 and a Group Executive Committee member since 2014. He joined Absa Capital in 2006 as Chief Financial Officer, and has held numerous senior roles in the group, including Regional Head of Finance for Absa Group, Chief Operating Officer for Absa Group and Chief Executive: Engineering Services for Absa Group. Charles completed his articles with KPMG and then worked for Merrill Lynch in London and Deutsche Bank in London and Frankfurt. He is a member of The South African Institute of Chartered Accountants and holds a Bachelor of Commerce degree from Rhodes University.

Yasmin Masithela will become Interim Chief Executive Officer of Absa’s Corporate and Investment Bank effective 15 October 2024, subject to regulatory approval. A seasoned executive, Yasmin is currently Managing Executive Corporate Transactional Banking, CIB and has been in that role since May 2019. She previously held the positions on Group Exco as Chief Executive Strategic Services, and Chief Compliance Officer, respectively. Prior to that, Yasmin was General Counsel for Wealth Investment Management and Insurance. She was a founding partner of Phukubje Pierce Masithela Attorneys, and headed up Project and Export Finance for Siemens Limited. Prior to that, she was an Associate at Webber Wentzel & Bowens where she completed her articles. Yasmin holds a BA and LLB (UCT), Higher Diploma in Company Law (WITS) and LLM, Tax Law (WITS).

The Board, on behalf of the Group, also wish both Charles and Yasmin well in their interim roles.

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2024 Interim results

2024 Interim Results

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2024 interim results salient points

• Revenue increased 3% to R53.7 billion
• Operating costs increased 8% to R28.3 billion
• Cost-to-income ratio increased to 52.7% from 50.6%
• Pre-provision profit declined 1% to R25.4 billion
• Impairments charge in line with prior year
• Headline earnings decreased 5% to R10.2 billion
• Return on equity declined to 14% from 15.7%
• Group CET 1 ratio of 12.7% remains well above regulatory requirements
• Dividend per share flat at 685 cents

Absa Group reported headline earnings of R10.2 billion for the first half of 2024 and said it expects an improvement in second-half Group performance as its South African retail businesses demonstrated earnings growth across the portfolio in the first six months of the year.

“All of our underlying businesses in the South African retail portfolio reported headline earnings growth, which is indicative of recovery in business performance,” said Arrie Rautenbach, Absa Group Chief Executive Officer. “While economic conditions remain challenging, our delinquency profile has stabilised as a result of the decisive action we have taken. We remain committed to our integrated strategy, a focus on seamless customer experience, and delivering sustainable, balanced growth and value creation.”

The Group’s Product Solutions Cluster (comprising home loans, vehicle asset financing, insurance, advisory and more) in South Africa, reported a 7% increase in headline earnings. Everyday Banking (card, personal loans and transactions in SA) headline earnings grew 9%, while Relationship Banking (SME, commercial and private wealth in SA) headline earnings rose 1%.

The Group’s Absa Regional Operations retail and business banking (ARO RBB) cluster reported a 12% decline in headline earnings as exchange rates negated gains. The business posted an 11% increase in constant currency revenue, underscoring the value of the ARO portfolio as a source of growth and diversification.

The Group’s Corporate and Investment Banking Pan African unit reported headline earnings largely unchanged from a high base a year earlier as higher impairments impacted earnings in the period under view.

Total Group headline earnings declined 5% from a high base a year earlier, after cost increases outpaced revenue growth. The five-year compounded average growth rate in diluted headline earnings per share is 6%.

The Group’s capital and liquidity position remains healthy, with key metrics within the Group’s risk appetite and above the required regulatory minimum levels. The Group’s balance sheet remains robust, with a Common Equity Tier 1 (CET 1) ratio of 12.7%.

“We anticipate a stronger performance in the second half of 2024, also as we see further improvement in our credit losses and stronger non-interest revenue generation,” said Deon Raju, Absa Group Financial Director.

Absa’s active customer base expanded by 3% to 12.5 million in the first half while the number of digitally active customers increased by more than 12% to 4.3 million as the Group drove digital channel usage.

The Group also noted improved client experiences.

Customer experience scores in the South African retail portfolios improved compared to a year earlier. Absa had the lowest number of formal complaints lodged with the Ombudsman in South Africa of the five largest banks in 2023 and reported a decline in the number of complaints.

“Our ongoing investments in digital innovation, customer experience enhancement and our repositioned brand are key drivers for future growth and operational excellence,” said Rautenbach.

Absa has also made significant progress in non-financial performance metrics including sustainability, as the Group continues to deliver against its ambition to be an active force for good. The Group has arranged R96 billion in sustainable finance deals since 2021 and is on track to exceed its target of R100 billion by 2025.

Based on the interventions in place, and excluding major unforeseen macroeconomic, or regulatory developments, Absa expects an increase in full-year revenue by mid-single digits. This will support stronger pre-provision profit growth and, together with a lower credit loss ratio than in the first half, should also support better second-half earnings growth off a low base in the second half of 2023.

Absa 2024 Interim Results

The first half of 2024 has seen us celebrate a continent's worth of stories, including our own. From stories of partnerships that drive sustainable progress, to those of inclusivity and innovation, we're empowering Africa's tomorrow together… one story at a time.

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Absa Group, SACCI celebrate success of inaugural Women-in-Business Directors Training Programme

Absa Group, SACCI celebrate success of inaugural Women-in-Business Directors Training Programme

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Absa Group is proud to have collaborated with the South African Chamber of Commerce and Industry (SACCI) to sponsor the inaugural Absa-SACCI Women-in Business Directors Training Programme, which took place from 5 July to 2 August 2024 and culminated in ten (10) women completing the programme.

The board training programme, conducted by the Institute of Directors South Africa (IoDSA), was aimed at identifying and nurturing women who have the potential to excel in board roles, and equipping them with the essential knowledge and skills required to thrive as successful business leaders and board members. The content covered critical areas such as governance, strategic planning, ethics, compliance and risk management.

The training comes at a time when South Africa continues to struggle to achieve gender parity in business, and particularly at board level. The 2023 Status of Gender on JSE-listed Boards report showed that the proportion of women on boards increased to 32% from 23% in 2017. While there is no available data on unlisted companies, the representation of women on these boards is likely to be even lower.

According to Absa’s Lead Independent Director, Ms Nonhlanhla Mjoli-Mncube, supporting the Women-in-Business Directors Training Programme is part of the Group’s commitment to being an active force for good in everything we do. “This programme has afforded us the opportunity to not only support the empowerment of women, but to also strengthen governance in our institutions and communities,” Mjoli-Mncube said.

She said there is a need for urgent and focussed efforts to increase women decision makers in general and women board leaders in particular.

It is for this reason that Absa Group and SACCI are delighted at the success of the programme and we celebrated the first cohort of board trainees during an event this women’s month. The candidates had an opportunity to share their reflections and insights on the training programme, while there was also a panel discussion looking at what it will take to increase gender equity and diversity on corporate boards.

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Unlock Your Business Potential: Visa’s ‘She’s Next’ Sub-Saharan Africa Competition Now Accepting Applications

Unlock Your Business Potential: Visa's 'She’s Next' Sub-Saharan Africa Competition Now Accepting Applications

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Global payments leader, Visa, in collaboration with Absa, one of the largest diversified financial service providers in Africa, has rolled out its advocacy programme, She’s Next, across South Africa. The initiative, which spans across the globe, aims to create an inclusive and equitable environment for women-led businesses with networking, mentoring and funding opportunities.

Eligible women entrepreneurs from all industries and sectors in South Africa, are encouraged to apply for a chance to win a share of over R1 million worth of grant funding. In addition to the monetary prizes, the top applicants will receive training and capacity building sessions courtesy of Visa and its partner, Absa.

“She’s Next continues to prove its impact as we navigate a complex post-pandemic world, where empowering women entrepreneurs is crucial for economic recovery and innovation. What sets this initiative apart is our focus on creating tailored solutions that address the unique challenges faced by women in different regions, ensuring that every entrepreneur receives the support that meets her specific needs. By fostering a global network of resilient women, we are not only driving inclusive economic development but also setting the stage for a future where women-led businesses are at the forefront of global progress,” says Lineshree Moodley, Country Head at Visa South Africa.

She’s Next connects female founders with industry experts, offering knowledge and tools needed to grow their businesses through financial support, personal development, and marketing assistance. The programme is part of Visa and Absa’s broader commitment to fostering an inclusive world where women are equipped to develop and advance their businesses.  With research further indicating  that female-led businesses face unique challenges throughout their entrepreneurial journey, Visa remains committed to helping these business owners across Africa to identify opportunities for growth.

“Acknowledging the critical role that women entrepreneurs play in our communities and society, Absa has done extensive work to ensure that our solutions remove obstacles and stay relevant to these businesses,” says Sanah Gumede, Head of Strategy and Customer Value Management at Absa Relationship Banking. “By actively participating in the She’s Next programme, we continue to build on our existing Women in Business, Customer Value Proposition #AbsaSheThrives, to double down on our efforts to support women-owned businesses with business development skills, networking and funding opportunities as well as mentorship and coaching. In this way, we intend to make a tangible difference in promoting diversity and inclusion, whilst being an active force for good in the communities in which we operate, through leveraging our valuable partner ecosystems at Visa.”

The prizes for the She’s Next Initiative include a first prize of R400,000, a second prize of R250,000, a third prize of R170,000, and an additional R170,000 for the Social Impact award.

Visa has digitally empowered 16 million small and micro businesses (SMBs) worldwide, surpassing its multi-year goal set in 2020 to digitize 50 million SMBs. Additionally, the Visa Foundation has allocated $1 million in funding to organisations across Sub-Saharan Africa that support SMBs. This funding encompasses grants and impact investments in programmes offering SMBs training, support services, and access to capital, with a focus on gender inclusivity and diversity. She’s Next in Sub-Saharan Africa will further extend the reach and impact of this programme.

To learn more and apply for Visa She’s Next Initiative, applicants must submit a short application form via She’s Next South Africa with details about their business. Applications are open until 5th August 2024 and the winners will be announced in September 2024.

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Absa to Enhance Digitally Powered Financial Solutions in Africa

Absa to Enhance Digitally Powered Financial Solutions in Africa

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Absa Group is extending pivotal partnerships in the digital space to offer clients continued seamless and innovative banking experiences. This strategic move ensures clients will benefit from enhanced features such as advanced machine learning algorithms and improved data analytics – technologies that are crucial to delivering faster, more accurate customer service and tailored financial solutions – thereby elevating the standard of digital banking across Africa.

“We are strengthening our digital offerings across all segments and using advanced analytics to enhance our clients’ digital experience. This means that pursuing constant innovation and adopting sustainable technology practices through collaborative partnerships remain key focus areas for us,” said Johnson Idesoh, Group Chief Information and Technology Officer at Absa Group.

As part of this commitment, Absa Group has extended its contract with LTIMindtree – a multinational information technology services and consulting company.

The partnership will encompass a comprehensive suite of services including application maintenance and support, ensuring the seamless and efficient operation of critical applications across Absa's network while eliminating risks typically associated with vendor transitions. It will also advance the use of cutting-edge technologies such as Artificial Intelligence, machine learning, and data analytics to improve service delivery and customer engagement. Additionally, by prioritising cost efficiency through optimised operational processes and strategic resource allocation, we can achieve substantial savings. This approach will enable us to deliver enhanced features to our customers more rapidly and at a competitive price point.

The five-year extension arrives amid the Group’s ongoing efforts to continuously upgrade core banking systems, enhance digital channels and platforms, and implement innovative fintech solutions to continuously improve customer experience, streamline processes, and enhance operational efficiency.

Since establishing the partnership, LTIMindtree has already helped Absa achieve a 40% improvement on performance in its programme management, analysis, and data migration in key services, while maintaining 100% platform availability in recent years.

This is just one of several initiatives announced by Absa Group aimed at improving services within the bank and driving economic development across Africa. The bank has made significant progress over the last few years in transforming its technology landscape, achieving market-leading operational stability, and delivering a new technology stack across core business functions like CIB, Absa Vehicle and Asset Finance, and Home Loans – among others.

“Our partnerships, from within Africa and beyond, are about bringing new technologies and practices that benefit not only our customers but drive investment into African economies. Our collaboration with LTIMindtree is about driving innovation and excellence, building resilient and future-proof technological infrastructures which are essential for navigating the modern financial landscape,” said Idesoh.