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Media release

Absa Group Scales Up COVID-19 Community Support Across SA

Absa Group Scales Up COVID-19 Community Support Across SA

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Financial services group, Absa and its staff, have stepped up contributions towards fighting COVID-19, by committing an additional R18.8 million to South African relief efforts. This includes the expansion of testing, provision of secure personal protective equipment (PPE) for medical personnel, remote learning support for university students and the distribution of food and other vital resources to vulnerable communities.

  • R13.8 million for protective gear, testing and humanitarian assistance
  • R5 million for 1 000 learning devices and mobile data for university online learning
  • R7.1 million in donations from senior management and staff
  • 2 million meals to be delivered over the next 6 months
  • R19 million to date in 8 countries where Absa has operations across the region.

ā€œIn these challenging times, our focusĀ is to ensureĀ theĀ safety and wellbeing of colleagues, customers and communities. With nearly a quarter of all cases on the continent, South Africa is currently the worst hit in sub-Saharan Africa, and where we are currently focusing our support initiatives,ā€ says Absa Group Chief Executive, Daniel Mminele.

Leave Donations

Mminele says he has been inspired by the way people have come together, inside and outside Absa. R7.1 million of the additional R13.8 million (for protective gear, testing and humanitarian assistance in South Africa) was voluntarily donated by Absa senior management and staff in the form of accumulated leave and cash donations.

“Our colleagues have strong roots in their communities and a desire to make personal contributions within their means. There is a long road ahead and human solidarity, which is what our colleagues have demonstrated here, is what will get all of us through this crisis,ā€ he adds.

Education contribution

Absa has also concluded an agreement with Universities South Africa (USAf) to contribute R5 million to provide 1000 learning devices and mobile data to university students to assist with their online or remote learning. The contribution will benefit students from six, mostly historically disadvantaged universities, across five provinces, namely the Vaal University of Technology (200 devices); the Universities of Kwa-Zulu Natal (200 devices); Western Cape (200 devices); Limpopo (100 devices); Venda (100 devices); as well as the University of the Free State (200 devices). These universities will identify recipients and distribute accordingly.Ā 

Payment Relief Programme

Since the launch of Absa’s payment relief programme, 719 119 South African accountholders (across business and retail banking) have benefitted, amounting to R8.85 billion cash-flow relief over the last three months.Ā  Within the Corporate and Investment Banking (CIB) division, in excess of R28.7 billion of COVID-19 related financing has been approved, with more applications pending. This is over and above the moratoriums and covenant requests granted to 238 corporate clients.

Other contributions

Additional SA contributions include:

  • A R1.5m donation to Pink Drive for hotspot testing in KwaZulu-Natal, Gauteng and the Western Cape
  • 3 mobile testing units to support the efforts of the National Health Laboratory Services (NHLS)
  • 25Ā 000 face shields, and 360 000 surgical masks donated through Gift of the Givers, for frontline medical staff
  • 597Ā 200 meals distributed to date, with a target of 2 million countrywide
  • 14, 580 ā€œthank youā€ blankets distributed to nurses across 10 hospitals
  • R1m in trading commissions towards the Solidarity Fund as part of the JSE #Trade4Solidarity initiative

ā€œTo date, R19 million has also been donated across eight African markets, towards health and community support programmes. We will continue to monitor our operating countries across the continent, to assess where humanitarian assistance and other needs are most pressing, as this crisis evolves.ā€ This brings Absa’s total contribution to R55 million since COVID-19 was declared a pandemic in March, says Mminele.

ā€œWe expect the situation to remain challenging for some time, even as some economies begin a slow reopening. At Absa, we remain committed to the implementation of strict hygiene and health protocols in the workplace and undertake to walk the road ahead together with our customers, clients and communities. It is through vigilance and collaboration that we will overcome the many facets of this crisis,ā€ concludes Mminele.

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Media release

Absa Arranges Dangote Cement PLC’s Record NGN 100 Billion Bond Issuance

Absa Arranges Dangote Cement PLC’s Record NGN 100 Billion Bond Issuance

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Absa Capital Markets Nigeria Limited (ā€œAbsaā€), acting as joint lead issuing house, has successfully completed Dangote Cement PLC’s (ā€œDangote Cementā€) debut Series 1 bond offering, allocating NGN 100 billion in 5-year fixed-rate senior unsecured bonds under its NGN 300 billion issuance programme.

Dangote Cement will use the proceeds of this term bond offering to refinance existing short-term debt as well as for working capital and general corporate purposes.Ā Absa acted as a lead issuing house for the registration of the programme as well as joint lead issuing house for the arrangement of the bond. The issuance is the largest corporate bond ever priced in the history of the Nigerian debt capital market.

Commenting on the bond issuance, Michel Puchercos, Chief Executive Officer of Dangote Cement, said: ā€œThis landmark transaction is the largest ever bond issuance by a corporate issuer in Nigeria. It allows us to further broaden our sources of funding by accessing long-term debt at competitive costs from the capital market and builds further on the success of our domestic commercial paper programme. The success of this transaction, in the current challenging environment, illustrates investors’ continuous confidence in Dangote Cement’s strategy, strong cash generation and solid credit profile.ā€

ā€œAgain, the bond issuance was a landmark deal given the turbulent market caused by the sharp fall in oil prices and the impact of the novel coronavirus which resulted in lockdowns being imposed in the states of Lagos, Abuja and Ogun which lasted the duration of the book-build period,ā€ says Feyi Olusanya, Managing Director, Absa Capital Markets Nigeria Limited.

Despite the lockdown, investors held virtual credit committee meetings and bidding in the book was done while navigating working from home during the lockdown period.

ā€œThese challenges were also overcome by holding the bidding period open for longer than average, active investor engagement, a well-informed arranging consortium and the positive perception of Dangote Cement in the capital markets. Notwithstanding a tumultuous market backdrop, a milestone deal was achieved. The deal ultimately priced within guidance at 12.50% with the final book garnering just over NGN 155 billion and was 1.5 times over-subscribed,ā€ Olusanya says.

ā€œThe success of the bond issuance demonstrates Absa’s expertise in providing tailor-made debt and capital raising solutions for its corporate clients in Nigeria and across the African continent,ā€ says Kumeshen Naidoo, Head of Debt Capital Markets at Absa Corporate and Investment Banking.

Absa in Nigeria has in the past few years recorded many landmark transactions: several large upstream oil and gas syndications; international bond offerings for Nigerian issuers; the largest ever IPO on the NSE and advising on some of the most noteworthy M&A transactions in the market.

Absa established a representative office in Nigeria with the aim of gradually building a corporate and investment banking business to serve its growing Nigerian client base as well as Pan-African and global clients looking to do business in Nigeria. Absa’s presence in the market has now expanded to include investment banking and markets businesses.

ā€œAbsa is optimistic about the long term economic prospects of Nigeria, and is committed to expanding our business and supporting the needs of our clients. Across the last few years in Nigeria we have had the privilege to advise on several noteworthy advisory, capital markets and financings,ā€ says Hasnen Varawalla, Managing Director, Investment Banking at Absa Group.

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Media release

Absa’s WorkInProgress Launches Webinar Series Featuring Real-Life SME Stories

Absa’s WorkInProgress Launches Webinar Series Featuring Real-Life SME Stories

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WorkInProgress (WIP), an Absa innovation lab, will be hosting a webinar series called ā€˜Wise-Up Wednesday’ sessions, featuring the real-life successes and lockdown challenges of South African small and medium enterprises.Ā Ā 

Charmaine Lambert, head of WIP, says that, while there have been many casualties of the COVID-19 lockdown, there have also been inspiring stories of hope, persistence and innovation.

ā€œIt’s been a dark time for many small business owners. Our intention with this webinar series is to provide inspiration and guidance by providing a platform for SMEs to share their stories.ā€

The webinar series launches on Wednesday, 1 July with Abe Cambridge, CEO of The Sun Exchange, a South African-based renewable energy startup that recently closed a successful funding round, totaling $4 million. In the session, WIP general manager Freya Bell-Dreyer will talk to Abe about running a peer-to-peer, crypto-enabled business and the opportunities that come with solar infrastructure in Africa.

Wise-Up Wednesday sessions will run weekly on the WorkInProgress Facebook page: @WIPCapeTown.

Upcoming Wise-Up Wednesday Sessions:

Wednesday 1 July 13:00

WIP Wise-Up Wednesday Sessions withĀ The Sun Exchange
WorkInProgress member and The Sun Exchange CEO Abe Cambridge, talks about his recent $4 million funding round, lockdown wins andĀ more.

Wednesday 8 July 13:00

WIP Wise-Up Wednesday Sessions withĀ Pragmattica
WorkInProgress member and Pragmattica founder Amanda Bester,Ā shares her lockdown tales, views on office sharing and coming runner-up in the AccentureĀ Rising Star awards 2020.

Wednesday 15 July 13:00

WIP Wise-Up Wednesday Sessions withĀ DORP
DORP CEO Nick DreyerĀ shares his lockdown pivot tales of VELDSKOENƔ and the creation of the DORP agency to assist start-ups getting online.

Wednesday 22 July 13:00

WIP Wise-Up Wednesday Sessions withĀ HYBR
Serial entrepreneur and Partner at HYBR, Vuyisa QabakaĀ shares his journey through turbulent 2020.

Wednesday 29 July 13:00

WIP Wise-Up Wednesday Sessions withĀ GovChat
WorkInProgress member and GovChat CEO Eldrid Jordaan talks about identifying opportunity amidst uncertainty.

About WorkInProgress
WorkInProgressĀ (WIP) is an Absa innovation lab, located in Cape Town, South Africa. WIP is a co-working space that provides top facilities, including an event space, to facilitate and nurture collaboration, co-creation and ideation among entrepreneurs, start-ups (at various stages), innovators, companies, investors and thought leaders.

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Media release

Absa Achieves Substantial Completion In Three-Year Separation Programme From Barclays

Absa Achieves Substantial Completion In Three-Year Separation Programme From Barclays

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Absa Group, one of Africa’s largest financial services providers, is celebrating substantial completion of its separation programme from Barclays PLC, three years after the start.

The separation, one of the largest and most complex corporate programmes of its kind, followed Barclays PLC’s 2016 decision to reduce its shareholding in the African group to a minority position. Barclays became the majority shareholder in Absa in 2005 and the two groups subsequently integrated systems, processes and policies over time.

ā€œWe are closing an important chapter in the more-than-100-year history of the Absa Group as we wind up the last few elements of separation,ā€ said Absa Group Chief Executive Daniel Mminele. ā€œWe emerge from this chapter as a proudly independent African bank, strengthened and enriched by our experience as part of the UK group. We have a great foundation to build on and full control to make the decisions that are in the best interest of our customers and other stakeholders across all the African markets we operate in.ā€

Barclays PLC contributed R12.6 billion (approximately $1 billion at the time) in 2017 towards the three-year separation programme, which comprised mainly IT and brand projects, and which commenced on 6 June 2017.

A total of 270 projects have been delivered as part of the separation programme, and all technical solutions have been built. Six projects will be concluded in the next few months, including three minor ā€˜mop-up’ activity projects.

The separation required the replacement or rebranding of millions of assets in 12 countries, including technology solutions. The programme involved, among others, the largest single data and system migration in Africa as customers in nine countries were switched to a new online banking platform, improving customer experience through greater stability and upgraded user interfaces in several countries.

More than 1,000 branches, 10,000 ATMs, close to 16,000 email addresses, several million customer cards, as well as thousands of uniforms, signage, forms, buildings and stationery were rebranded. At its peak, nearly 1,300 employees and contractors were dedicated to the separation programme.

ā€œThe initiatives undertaken have fundamentally improved Absa’s resilience, systems and capabilities, benefitting both employees and customers alike,ā€ said Mminele. ā€œI have been extremely impressed with how diligently and disciplined the colleagues have carried out this mammoth of a project, unparalleled on the continent in terms of size and complexity. We take great pride in having substantially completed the separation from Barclays PLC within budget and inside agreed time lines. ā€

ā€œThe programme carried material risks, including potential large-scale banking system failures and customer attrition,ā€ said Absa Engineering Services CE Paul O’Flaherty, who leads the separation programme ā€œWe worked closely with stakeholders including regulators across our presence markets to mitigate risk. We are proud to say that separation has been substantially completed in a safe and successful way.ā€

History of Absa Group’s association with Barclays PLC since 2005

2005 Barclays PLC acquires 55.5% of Absa Group Ltd.
2013 Most Barclays PLC businesses in Africa are combined with Absa Group Ltd to create Barclays Africa Group Ltd. The transaction increases Barclays PLC’s stake in Barclays Africa Group to 62.3%.
2016 Barclays PLC starts reducing its shareholding in Barclays Africa Group after changes in international regulations – subsequent to the 2008 global financial crisis – made it less attractive to own stakes in large banks abroad.
2017 Barclays PLC reduces its shareholding in Barclays Africa Group to a minority stake of 14.9% and separation commences.
2018 Barclays Africa Group is renamed Absa Group on 11 July 2018 and a refreshed brand is rolled out across South Africa.
Feb 2020 The rebranding of Barclays-branded banks as ā€˜Absa’ in Africa is completed.
June 2020 Absa achieves substantial separation from Barclays.
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Media release

Absa And PSL Announce End Of Absa Premiership Sponsorship

Absa And PSL Announce End Of Absa Premiership Sponsorship

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Absa and the Premier Soccer League (PSL) will be ending their sponsorship relationship of the Absa Premiership when the sponsorship contract expires at the end of the current season.Ā 

Absa has had a 16-year relationship with football in South Africa, 13 of which have been as sponsor of the Absa Premiership since 2007.

ā€œWe have enjoyed a long, fruitful relationship with the PSL and have supported the PSL’s work in South African football and sports development. While we will no longer be the anchor sponsor for the PSL, soccer will always remain close to our hearts. We are therefore exploring alternative options to continue our relationship with the PSL, said Daniel Mminele, Chief Executive of Absa Group.

ā€œWe would like to thank the PSL and the football community for the excellent partnership and support over the years,ā€ said Mminele.

ā€œThe Absa Premiership era will forever be a reference point for football glory, both in terms of club development and player performance in our sports history. The PSL is grateful to Absa for strengthening the league to true professionalism,ā€ said PSL Chairman, Dr Irvin Khoza.

The Absa Premiership captured the imagination of football-loving people in South Africa and across the African Continent. Fans of the game accumulated memorabilia such as photos; soccer jerseys; digital images and videos, spawning a thriving merchandise industry for small businesses as well.

ā€œMemory is a prized component for football followers around the world. The period of 2007 to 2020 will be etched in the memories of football fans as a highpoint in the PSL,ā€ said Dr Khoza.

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Media release

Absa PMI Rises Sharply In April Off Low Base

Absa PMI Rises Sharply In April Off Low Base

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After plunging to an all-time low of a mere 5.1 index points in April, the business activity index of the Absa PMI survey rose sharply to 43.2 index points in May. ā€œThe increase was driven by most factories returning to production, albeit at reduced capacity, during May, after the Level 5 nationwide lockdown brought manufacturing output to a near standstill in April,ā€ said Miyelani Maluleke. Economist at Absa Corporate and Investment Banking.

Many respondents reported that production was still well below normal capacity in May but, nevertheless, higher than that (in some case zero production) recorded in the previous month. ā€œThe sharp rise in the business activity index in May is relative to virtually nothing in April and still suggests very subdued overall activity levels,ā€ explained Maluleke. Worryingly, some respondents indicated that whereas the lockdown regulations in May would have allowed for a further ramp-up of production, there was not sufficient demand to warrant this. Indeed, the new sales orders index did not rebound to the same extent as the output index. Furthermore, the employment index remained stuck at an all-time low, rising by a marginal 0.2 points to 26.8 in May.Ā 

The sharp month-on-month movement in the output index in May should be visible in the official manufacturing production data as well. April is likely to see an unprecedented drop, with a solid month-on-month rebound expected in May. Assuming Level 3 (or lower) is maintained for the entire country during the full month, output should recover further during June. Indeed, the PMI’s expected business conditions index rebounded in May from an all-time low reached in April, rising to the best level since mid-2019. However, this does not mean that the level of factory output will return to where it was before the lockdown. It will likely take some time before the supply-chain disruptions are filtered out of the system and for global as well as local demand to return to normal. The risk that load shedding could reappear as the economy gets going could further hamper the recovery. It is also important to note that the South African economy was already struggling before the COVID-19 pandemic reached our shores. In early 2020, the business activity and new sales orders indices of the Absa PMI already fell to levels last seen during the recovery of the 2008/09 recession.

The increase in the output and new sales orders indices supported an increase in the headline manufacturing PMI which rose to 50.2 index points in May. However, as stressed last month, in these unique circumstances, it is better to look at the subcomponents than the headline PMI. This is not only the case in South Africa, but also globally where the supplier deliveries index inadvertently lifts the headline PMI. This subcomponent is inverted which means that when goods are less readily available than before and delivery performance worsens, this actually lifts the index. This is because in normal times, an order that takes longer to be delivered is indicative of increased demand by the manufacturing sector for inputs in the production process. ā€œLast month, and to a lesser extent in May, COVID-19-related production stoppages disrupted the supply chain to such an extent that deliveries were slower even without increased demand,ā€ said Maluleke.

Absa Group has joined forces with Universities South Africa (USAf) and contributed R5 million to provide appropriate learning devices and mobile data to university students to assist with their online or remote learning.

This contribution will benefit students from six, mostly historically disadvantaged universities, across five provinces. The benefitting universities are: the Vaal University of Technology (200 devices); the University of KwaZulu-Natal (200 devices); the University of the Western Cape (200 devices); the University of Limpopo (100 devices); the University of Venda (100 devices) as well as the University of the Free State (200 devices). The receiving institutions, which by now have identified the deserving students and the extent of need, will devise their own distribution strategies.

The outbreak of COVID-19 has brought life around the world to a near standstill, with nationwide closures currently in force in 150 countries.Ā  In a matter of weeks, the pandemic has changed education, forcing millions of learners into home-schooling and online learning. Recent data released by UNESCO Institute forĀ StatisticsĀ shows that 68% of the world’s enrolled student population is presently staying away from schools and universities.

In South Africa, schools, vocational training colleges and universities have similarly been forced to either suspend academic activity or resort to emergency teaching via online platforms. The scale and speed of the closures represent an unprecedented challenge for the education sector, and the full impact is yet to be fully understood.

Given that the Ministry of Education, Science and Innovation has undertaken to meet the laptop needs of the NSFAS-funded students across institutions, Absa’s contribution will be channelled to assist students in the missing-middle category.

ā€œAbsa’s contribution undoubtedly eliminates a major challenge for at least 1000 vulnerable students at our universities,ā€ Professor Ahmed Bawa, USAf’s Chief Executive Officer says. ā€œIf we are to succeed in our resolve to enable every single student to complete the 2020 academic year, then providing them with these devices and data is inevitable.ā€Ā 

ā€œWe have a well-established commitment to provide access to higher learning across the continent. Remote learning is now a necessity, and there are many students who do not have the means to access their education in this way. We decided to provide this additional support to students who otherwise would be severely disadvantaged during this academic year and in the future,ā€ says Daniel Mminele, Absa Group Chief Executive.

Absa’s contribution is a response to USAf’s ongoing fundraising to assist students in distress with tuition fees, on the one hand, and with appropriate devices to help them navigate the remote teaching/ learning terrain, on the other. Additional fundraising is seeking to support much-needed capacity building in academics.

https://en.unesco.org/covid19/educationresponse
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Covid 19

The impact of COVID-19 on the SA private healthcare sector

The impact of COVID-19 on the SA private healthcare sector

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Liza Eustace, Sector Head: Healthcare, Construction & Hospitality

The impact of Covid-19 has been far reaching and naturally, some industries have been harder hit than others. The extent and length of which is still uncertain as the country balances flattening the curve versus a material long-term economic fallout.

Even though the healthcare sector is normally seen as a generally defensive sector - and on the surface should benefit from a health crisis, it is also feeling a significant impact from the remedial measures taken which have removed the majority of revenue outside of Covid-19 treatment.

Since the middle of March, when elective surgeries were cancelled, the hospital groups have been experiencing reduced occupancies to as low as 40% from highs of c. 65-70%. The expectation is that occupancies will continue to fall and many hospitals may actually need to be temporarily closed if elective surgeries continue to be restricted.

Surgical cases account for between 50-60% of private hospital revenue, and generate a higher margin. The loss of electives for the duration of COVID-19 should translate into demand deferred, as opposed to lost, however in the short term, this puts pressure on income, and in the absence of being able to meaningfully cut staff, given the dire need of nurses for the pandemic, this leaves private hospitals exposed to pressure on liquidity and covenant levels.

There have however been calls from various medical societies to motivate the lifting of the restrictions on some elective surgeries that could lead to possible fatalities should they continue to be postponed. Whilst it is believed that under strict hygiene protocol there may be some progress in this regard, it is still uncertain the exact stance the government will take post the lockdown moving to Level 4 from the highest Level 5 from 1 May. The worse-case scenario predicts the peak of COVID to come in September, and that is a lengthy period for certain patients that require necessary but elective surgeries.

The increasing pressure for surgeries to commence relates primarily to Medically Necessary Time Sensitive (ā€œMeNTSā€) procedures. This includes treatment of malignancies and other potentially life or limb threatening medical conditions, alleviation of pain, improvement of function and quality of life and prevention of serious complications of disease progression associated with surgically treated conditions.

Elective also refers to the fact that surgeon and patient can elect the timing and scheduling of a surgery without a negative impact on outcome of the disease progress, yet such surgery is still essential. In the meantime, with the restriction on electives, private hospitals are relatively empty; and Covid-19 patient numbers vary from 10-150 people in total in some hospitals.

Related to this, private hospitals have submitted pricing proposals to the government for treatment of Covid-19 public patients, but there has been little clarity on the process and reimbursement scales. The geographic distribution of private hospitals is also likely to drive the volume of Covid-19 occupancies, which will influence how management reorganise their services in each of those facilities. Overall, it is expected that the admission of public patients into the private hospitals will be a net positive for the hospital groups, although they are not expecting to recoup more than the basic cost of stay. It is estimated that the all in cost of a 20-day stay for a Covid-19 patient would be between R100 000 and R300 000, depending on the allocation to a general ward, ICU or high care ward.

A continuing concern is the shortage of Personal Protection Equipment (ā€œPPEā€) and ventilators, which are mostly imported from China and some from Europe. Whilst companies are currently increasing spend on PPE predominantly from offshore, the government is taking steps to support and encourage local manufacture. Currently, the public sector has about 1 000 ventilators and the private sector double that.

Expectations are that a total of 7 000 ventilators will be required. The balance of about 2 300 for the public and 4 700 for the private sector therefore need to be sourced. Whilst the hospital groups are taking measures to prepare themselves, there will be a need to balance long term demand and avoid over capacity post the pandemic with the cost of a ventilator in the region of up to R300 000, depending on the type and specifications. In addition, given the recent debate on the efficacy of ventilators, companies will be mindful of over investing at this point.

There will be opportunities for consolidation post Covid-19 as smaller players in the private healthcare sector may not be able to withstand the continued suppressed revenue and consequent liquidity pressures. There is also an expectation of a significant demand spike post lockdown on account of the delayed nature of the procedures. Some private hospitals groups are already exploring how to build this into their schedules through possible weekend and night surgeries. However, on the whole, aside from the pressures that increased funder case management and restricted hospital networks will provide, the new normal for the private hospital groups will be about right sizing their businesses to a smaller and slower growth sector. The Private Medical Insurance (ā€œPMIā€) trajectory and its sustainability will be crucial in driving the private healthcare sector’s growth. In addition, the viability of the medical aid providers is critical as they remain the largest outstanding to these smaller companies.

The pharmaceutical companies have been less impacted. Whilst experiencing a change in demand in various product streams, they have not yet seen significant interruptions to supply chains, despite several logistical hurdles such as border closures, regional lockdowns and flight restrictions. Logistics channels within and out of Europe and the East are presently slower than normal causing delays in incoming raw materials and finished goods. Production sites and third-party manufacturers of Active Pharmaceutical Ingredients (ā€œAPI’sā€) however have not been affected and are in full production.

There are however some restrictions to a range of API’s required from India, particularly paracetamol, which is an important API for certain products in South Africa. China and India are the main suppliers of API’s since local production is just too expensive with less than 20% of API’s manufactured locally. In general pharmaceutical companies have several months of supply of API products, but sustained restrictions by India could be challenging.

On the demand side, there has been an elevated need out of Europe for a number of locally produced anaesthetic products used for sedation and muscle relaxation, both of which are important in the treatment of Covid-19 patients. Demand has also increased significantly for certain products related to the treatment of Covid-19 symptoms such as pain, cold and flu and respiratory products. Pharma companies are also acutely aware that whilst China has started to normalise, there is still a risk of a ā€œsecond waveā€ of infections that could result in increased demand for medicines relating to Covid-19.

COVID is unprecedented and whilst everyone examines the data, no one has a clear forecast view. Delays in elective surgeries will impact short term demand for related products, but companies need to balance demand for operating theatre requirements related to COVID-19. In South Africa the rate of infection continues marginally upward but the real trend will only be seen as the country enters this next phase of a gradual lock down release which is exacerbated by the winter season. At least 19% of our population is infected by influenza annually during the winter season, and hospital groups are operating in real time leading up to this possible forecasted peak of infections in the coming months.

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Covid 19

Six steps to a seamless cloud security journey

Six steps to a seamless cloud security journey

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By Sandro Bucchianeri; Absa Group Chief Security Officer

With where we find ourselves today in relation to COVID-19, the urgency to move to the cloud has never been greater.

An organisation’s cloud journey can be a beautiful symphony or sound like a five-year-old banging the kitchen pots and pans. Given the current COVID-19 circumstances and the requirement for social distancing, many employees are probably working from home, needing safe and easy access to applications and documents in the cloud. Here are some tips to make the cloud journey the trip of a lifetime.

Gradually let go of legacy infrastructure

Moving to the cloud is a turning point that can be used to enforce new standards that are difficult to apply to current legacy environments. Start with the basics,: all builds must be defined through an infrastructure code software tool. Sharing standard, approved patterns for common components with teams will speed up their assimilation of the technology. A change control programme (where both existing and new systems are constantly monitored) is essential to ensuring the migration to cloud is implemented systematically and effectively, minimising possible business disruption.

Check the fine print

Licence management is different when using the cloud, so vendors must ensure clients understand it and disclose the T&Cs. There may also be some hidden benefits, as a number of cloud providers offer discounts when clients move over to them. If there is a free trial period, use it. Also check if any technical consultancy is available at no cost.

Let cloud balance the load

Gone are the days of hardware appliances providing load-balancing across servers and data centres. Cloud providers should offer this as an easy-to-use service.

Ultimately, if the cloud environment is treated like an additional data centre, the business can take advantage of its many benefits.

By combining this load, and balancing capability with distributed denial-of-service protection and a Web application firewall, companies can host a well-defined, resilient and secure front-end for all Internet-facing applications.

Take security seriously

With the size of the cloud and the ease of accidently sharing data with the world, this should be a top priority. Companies don’t, or shouldn’t, allow on-premises application developers to change firewall rules to expose their applications, so they shouldn’t allow them to do it in the cloud.

In fact, when centralising cloud ingress (traffic that enters the network) and egress (traffic that exits the network) there is an opportunity for enhanced oversight and control.

Ensure scalability

Simply put, automation is needed to apply security at scale. If all applications are built using infrastructure as code and can automatically scale as load changes, the ability to quickly roll out patches can be straightforward.

This is achieved through enforcing a minimum skill level for teams moving to the cloud, as well as strict architecture requirements to support scalability and automated builds. All the code must be stored in a central versioning repository, similar to the source code.

This enables easy change management and review, as well as helps engineers think about how they could build pipelines to automate testing, deployments as well as the ā€œdreadedā€ destructive (DR) tests (in order to monitor ongoing functionality and regression).

Take advantage of the cloud provider’s service offering

As firms are more likely to move from on-premises to cloud-based infrastructure, so too are engineering teams moving from on-premises to cloud-based skills.  Whether the on-premises environment is built from CD, or automated from bare metal, companies can benefit from the tools and processes available from the cloud provider.

However, if the team is not prepared for this, they will continue to run just as they always have, and often not even realise the assistance the cloud provider can provide.  In addition, engage with the cloud provider to determine what training it can make available, and pick a minimum level that all engineers should meet before they can move their applications through to the cloud.

Ultimately, if the cloud environment is treated like an additional data centre, the business can take advantage of its many benefits: great scalability in compute power, the ability to manage large estates, seamless remote working for employees and access to additional metadata that can help drive actionable insights.

First published on ITWeb

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Covid 19

A new world of work

A new world of work

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By Dr Roze Phillips, futurist, medical doctor and Absa’s Group Executive for People and Culture

COVID-19 is casting a long shadow. We are medically, economically and morally vulnerable.

This shadow will not be shortening or lifting in the near future.

Already scenarios of U and V-shaped economic recoveries are being replaced by talk of a W-shaped one – an initial recovery followed rapidly by another economic downturn and then later, a second recovery.  

The reality is that we will need to find ways to co-exist with the coronavirus for much longer than we expected. And we must accept that social distancing will be with us for a while. It has become the new normal. Life will never be the same again.

There’s another certainty too - the future of work is being rewritten. Work, for most of us, is central to our existence. It is the scaffolding that allows us to be economically active, support the needs of ourselves and our families and feel recognised and valued.

But economic growth, as French economist Thomas Piketty points out, ā€œis not a tide that lifts all boatsā€. There are winners and losers. The International Labour Organization (ILO) expects the crisis to wipe out 6.7 per cent of working hours globally in the second quarter of 2020 – equivalent to 195 million full-time workers. This far exceeds the effects of the 2008-9 financial crisis.  

As this happens, workplaces are being reconfigured. Various industries have overhauled their spacing policies to observe social distancing protocols. The trend of less space per person has reversed into more space per person, allowing fewer people per building.

So, business models must adapt. Companies that over the years replaced their command-and- control operating models with flatter structures and lesser bureaucracy will benefit from their adaptability.

But, it’s not just organisational constructs: leadership too, needs an overhaul.

Performance scorecards, with a long-term focus mainly on financial metrics, are no longer worth the paper they are written on. Instead, a new leadership compact is needed, based on the acknowledgement that solutions aren’t immediately obvious, but that we are all in it together. Handled well, the long-accepted corporate trust deficit might convert into a surplus.

The way executives have sacrificed part of their salaries during this crisis, bodes well for this. It’s equally encouraging that some companies are still paying staff and not retrenching or cutting salaries.

Companies are responding with a combination of conservatism and boldness, supporting governments and communities in protecting jobs on the one hand, while on the other introducing flexible labour models that include permanent and temporary workers, freelancers and robots.

The responses vary. Many companies may opt for a reduction in workdays. Others will rethink their ratio of permanent employees to gig workers. Expect to see leaders pivoting towards business models that create new digital and online forms of value. Until now, the concept of unlocking the digital dividend has largely been elusive: COVID-19 may change that.

From now on, remote working will be the default position. The lack of office space will necessitate it, social distancing will demand it and investments in advanced digital technologies, infrastructure and collaboration tools will facilitate it.

COVID-19, of course, is not the first attack on our jobs. The fourth industrial has already changed the job landscape. As it is, humans and machines are increasingly working together, bolstering efficiency and productivity. The workforce is increasingly structured by project rather than job function, allowing tasks to be created and dismantled flexibly.  

Technology has decoupled work from finite hours and locations. This means people can work part time, and even rejoin the workforce after retirement. And it means an oversupply of talent in South Africa can easily be harnessed elsewhere.

But we must be wary too, and guard against depending on the government’s support measures over empowering workers and stimulating entrepreneurial drive. And not everyone is a knowledge worker.

The late acclaimed academic CK Prahalad said we must ā€œstop thinking of the poor as victims or as a burden and start recognising them as resilient and creative entrepreneurs and value conscious consumersā€.

Once this truly happens, a whole new world of opportunity will open up.

But the new model of national co-operation requires a shift in paradigm from either doing well or doing good, to doing well by doing good.

This simple idea has created new opportunities. Many people have the misconception that ā€œdoing goodā€ means a trade-off between financial return and impact. Not so. It is, in fact, the only business model that will survive the pandemic.

Rebuilding economies requires one key ingredient - talent. As the war for talent invariably takes centre stage again, the best talent will choose to rebuild where bridges were built, not where bridges were burnt. And leaders who built trust during the crisis, will reap the benefits.

Amid a new caring culture, the spirit of Ubuntu has infiltrated our consciousness. Calls to ā€œprotect the frontline, not the bottom lineā€ abound. Maybe now, with the moral imperative and prevailing psyche of protecting vulnerable people, irrespective of economic utility, we have a fighting chance.