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African Markets Build Resilience In A Challenging Environment

African Markets Build Resilience In A Challenging Environment

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Absa Africa Financial Markets Index shows improving market infrastructure in majority of countries in the region

African countries have responded positively to the need to develop domestic financial markets to protect economies from external shocks, OMFIF’s 2022 Absa Africa Financial Markets Index reveals.

Even as challenging market conditions weighed on performance in the index, 19 of the 26 countries improved their scores relative to last year. This was largely due to broad-based progress in developing sustainable financial markets, which is becoming increasingly important to global investors.

Namibia, Uganda, and Kenya are among the countries with the greatest increase in scores. They have bolstered their environmental, social and governance market frameworks and, in Kenya, climate risks have been incorporated into financial stability regulation. Greater product diversity has lifted scores for most countries too, including Angola and Lesotho which both issued their first initial public offerings over the past year.

The Absa Africa Financial Markets Index, now in its sixth year, presents a broad view of financial market progress. The index continued to evolve this year. Coverage has expanded to 26 countries with the addition of the Democratic Republic of the Congo, Madagascar, and Zimbabwe.

The index also recognises the contribution of digital initiatives and innovations to African financial market development. While not directly impacting scores, the report highlights countries’ progress in upgrading market infrastructure, transparency and regulation using new technologies. It also sheds light on various financial inclusion initiatives which help to build a broader domestic investor base. Continued progress on sustainability, digitalisation and financial inclusion will be crucial to improve Africa’s appeal and access for investors, enabling the continent to develop its resilience to any future external shocks.

Key findings include:

  • South Africa, Mauritius and Nigeria maintain their positions in the top three this year, as they continue to score highly on measures of market depth, transparency, and enforceability of legal agreements.
  • Uganda rises two places to fourth, while Namibia and Kenya improve their ranking within the top 10. Scores for these three countries primarily rose due to progress in adopting ESG policies and frameworks.
  • Seventeen countries in the index now have sustainability-focused policies – five more than last year.
  • Foreign exchange reserves adequacy has generally weakened relative to the previous year. Ten AFMI countries have received International Monetary Fund financing in 2022, worth a cumulative $1.6bn, to cushion the blow from external shocks.
  • Several countries are using digital technologies to improve market access, information, and inclusion, while initiatives to integrate financial markets across Africa are gathering momentum.

 

Overall AFMI scores, 2022 vs 2021

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Old Rules No Good For Regulating New Cryptocurrencies, Global Experts Agree

Old rules no good for regulating new cryptocurrencies, global experts agree

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By Simi Siwisa, Head of Absa Group Public Policy

Digital currencies have been around for a decade, yet the regulatory systems governing them are fragmented, ineffective, and in some countries, non-existent.

That allows criminal activities to flourish, from fraudulent Bitcoin traders who disappear with your cash to the financing of terrorism and international money laundering. Yet digital currency is the inevitable future, so every country must close the legal loopholes that allow cryptocurrency crime to flourish.

Financial and regulatory experts from around the world discussed digital assets and the money-laundering risks they pose during a webinar hosted by Absa recently, in collaboration with the World Economic Forum (WEF), Global Futures Council and the Financial Action Task Force (FATF).

In setting the scene, it was noted that the Bank of International Settlements (BIS), a body representing more than 100 central banks, has declared that “cryptocurrencies are not money, but speculative assets that can be used to facilitate money laundering, ransomware attacks and other financial crimes.” That has led to an increased regulatory scrutiny of cryptos, as launderers turned to digital currencies like Bitcoin, Ether and Ripple to “cash out” their profits, bouncing transactions around the world instantly and anonymously.

The recent volatility of Bitcoin has also raised important questions about the long-term viability of cryptocurrencies as an asset class, said Absa’s Group Chief Compliance Officer, Akash Singh. That added to growing concerns about regulation and how to deal with emerging Anti-Money Laundering/Combating the Financing of Terrorism (AML/CFT) risks.

Yet, cryptocurrencies are becoming widely adopted as more ordinary people invest and institutional investors add them to their portfolios. Regulators need to be forward-thinking and design laws that are fit-for-purpose, not try to prevent the inevitable, the experts agreed.

Digital currencies can make international payments more efficient, convenient and secure, and remove the cumbersome operational and security processes linked to the movement of conventional money, improving overall economic efficiency.

Matthew Blake, Head of Shaping the Future of Financial and Monetary Systems at the World Economic Forum, said these new forms of money present both opportunities and challenges for the financial industry, policy makers and consumers. Their growing prevalence raises important questions around financial stability and preventing money laundering and the funding of terrorism.

Collaboration was a key theme for the speakers. Digital assets needed regulating through international cooperation, local enforcement and by authorities technologically equipped to keep track of these very fast developments, said Steffen Kern, chief economist at the European Securities and Markets Authority. Regulators must work closely with technology experts, so their laws keep pace with the changes.

In 2019, FATF introduced guidelines that obliged countries to assess and mitigate their risks associated with crypto asset activities and service providers. They called for service providers to be registered and supervised by competent national authorities. Yet only a quarter of countries have adopted those guidelines, said FATF vice president Elisa de Anda Madrazo.

While some jurisdictions had put anti-money laundering frameworks in place and sanctioned traders that didn’t conform, criminals could quickly move to unregulated countries through this lack of global uniformity. Implementing the so-called travel rule is going to be essential to remove the jurisdiction arbitrage. It was also vital to remove the anonymity of asset transactions and collect data about the transactions, she said.

FATF wanted to explore the opportunities these new technologies created and use them effectively but responsibly, Madrazo said, so it was updating its guidelines and encouraging more information sharing between countries.

Strict regulations wouldn’t stifle innovation in the sector but would strengthen the industry and lead to more economic growth, she argued. She also stressed that FAFT was technology agnostic and would support all innovation.

Buying crypto assets isn’t regulated in South Africa, said the Minister of Justice and Correctional Services, Ronald Lamola. This lack of protection left consumers extremely vulnerable, and some hopeful investors had lost their money.

“Although some trading platforms and financial institutions have implemented the ‘know your client’ protocol’, this is not a general practice,” Lamola said. “Conceivably, this renders us vulnerable to syndicates which purchase crypto assets for money laundering, funding terrorist activities, and attempts to circumvent exchange controls and mask illicit financial flows.”

Intergovernmental collaboration to create an agile but effective regulatory framework was vital, he said, with unified responses to developing trends. An inter-departmental working group investigates financial fraud in South Africa, with members including the police, the Hawks, South African Revenue Services and several other bodies. That intelligence centre now needed to expand to include crypto assets service providers, Lamola said.

Another emerging digital asset are CBDCs, or Central Bank Digital Currencies. About 20 CBDCs are in development, with the People’s Bank of China planning to replace physical cash with a digital currency known as the e-RMB or digital yuan. People taking part in a pilot project in several cities can download an app and enter a lottery to win money to spend with appointed service suppliers, explained Zhang Xiaoyan, a professor at the PBC School of Finance in Tsinghau University.

“People agree the CBDC is convenient, efficient and secure. The future of the global economy is digital and it’s a huge infrastructure project,” she said. CBDC would enhance international trade, and China’s early mover advantage could turn its currency international because of its security, she believes.

One challenge is to figure out how to make different CBDCs interact with each other, so the International Monetary Fund is researching the cross-border use of digital money. Questions being raised include the impact this “currency substitution” will have if a foreign system is used in parallel to a domestic currency, and whether it will undermine the domestic currency and affect exchange regimes, said Arif Ismail, the IMF’s deputy division chief for payments and infrastructure.

The United Arab Emirates (UAE) is a big believer in international cooperation, so it partnered with Saudi Arabia to work on a CBDC, said Marwan Alzarouni, CEO of the Dubai Blockchain Centre. The UAE had also formed public and private partnerships to analyse cryptocurrencies and figure out what had to be done to regulate them. One important answer was that they needed a visible digital identity that could be used to monitor the flow of money and deter crime, Alzarouni said.

Blockchain was making the world think differently about money and economic ideas and creating much-needed innovation in the financial markets, he added. Once scalability issues with blockchain technology were ironed out, and technological solutions reduced the risk of fraud, these revolutionary digital currencies would deliver a positive experience around the world, he believes, with improved financial inclusion.

In Hong Kong, crypto currency service providers and exchanges have thrived with no laws to govern them, said Alice Law Shing-Mui, former deputy chair of the Mandatory Provident Fund Schemes Authority. An opt-in approach had allowed market players to agree to be regulated, but with no explicit need to do so. Honest traders in virtual assets wanted to see the market properly regulated to make sure they weren’t dealing in illicit activities, she said.

When clear laws became necessary to prevent money laundering, Hong Kong introduced fresh regulations last year, rather than use existing legislation that wasn’t fit for this new field. “One of the lessons learned is that we ought to look at crypto assets very distinctly and try to find a fit-for-purpose regulatory tool for anti-money-laundering,” she said.

Previous financial crisis had shown how the world’s systems were interconnected, and the speed at which crypto assets could be moved meant the authorities would struggle to monitor and stop or reverse transactions across those vast networks. Cross-border dialogue was imperative, particularly between technology bureaus to police the situation, Shing-Mui said.

Closing the discussion, Absa’s Group Head Financial Crime, Nic Swingler, reiterated that crypto currencies were a decade old and financial institutes should have responded faster. But tackling issues like the anonymity that allows crypto crime to flourish couldn’t be addressed by existing regulations or systems. “Let’s do it properly and do it well so it lasts for the future. That may mean we go a little slower, but if we want to be effective it’s important that the rules and tools are fit-for-purpose,” he said.

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Absa And Zindi Put The Spotlight On Data Science As A Career

Absa And Zindi Put The Spotlight On Data Science As A Career

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Absa Group, one of Africa’s largest financial service providers, hosted a Data Science Career Day on Friday, 7 October 2022, together with Zindi, the largest professional network for data scientists in Africa.

At the event, held at one of Absa’s Johannesburg offices as well as online (hybrid), data scientists from Zindi joined a discussion about the critical role that data science and data analytics play in the fast-changing financial services industry. The event included leaders and experts from Absa and Zindi, who shared their experiences and valuable insights with students.

At the event, Absa also launched two open challenges on the Zindi platform, where Zindi users can use machine learning to solve business challenges across Everyday Banking and Corporate and Investment Banking. The challenges will run until December and aim to provide participants with practical experience in data science. The best submissions will take home R175 000 in prize money.

“South Africa is experiencing a data scientist shortage,” says Gavin Cope, Head: Consumer Product Data, Everyday Banking at Absa. “By collaborating with networks like Zindi, we hope to not only provide young people with critical skills but also foster and retain data science talent in the technology sector.” According to Cope, the career day provided young people with information they need to make an informed career choice, as well as make them aware of future opportunities.

With more than 48 000 data scientists registered on the community platform, Zindi says it is the leading network for data scientists in Africa. The company provides organisations across Africa and globally with access to data science solutions, talent and a developer community that can add value to almost any organisation. “By partnering with organisations like Absa, Zindi is providing real-world experience and professional exposure to a whole new generation of African talent,” says Celina Lee, Zindi co-founder and CEO. “The Data Science Career Day and the challenges we are running with Absa are giving young people access to learning and career opportunities that they would otherwise miss out on.”

Businesses, societies and economies all benefit from data science, according to a report by the World Economic Forum.  The data science skillset is not fixed and is rapidly evolving as new opportunities in data analysis and further technological advances redefine the specific skills composition of data scientist roles. Data science skills are in high demand not only in the technology sector, but also in other sectors such as media and entertainment, financial services, and professional services.

“Technologies such as artificial intelligence and machine learning are changing the very nature of jobs, as well as the skills required to perform them at an increasing rate. Absa’s goal is to continue focusing on education and skills development and we look forward to ongoing collaboration with industry experts to equip young people with the training and tools they need for the future workplace,” concludes Wilhelm Krige, Interim Group Information and Technology Officer at Absa.

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Absa Purchasing Managers’ Index October 2022

Absa Purchasing Managers’ Index October 2022

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The seasonally adjusted Absa Purchasing Managers’ Index (PMI) rose from 48.2 index points in September to 50 in October¹. This is slightly better than the average recorded during the previous quarter (49.6). However, the Transnet strike and faltering global demand likely hurt exports, while persistent load-shedding capped the recovery in activity and demand.

However, as the intensity of load-shedding was less severe compared to September, the business activity index did improve from the previous month. At 48.8 points, it still indicates weak output, but this was the best reading since March 2022. Worryingly, the employment index moved against the improvement in activity and tumbled lower in October. At 41.5 points, the index signals the fastest pace of job shedding in two years.

The new sales orders index bounced back in October but remained stuck in negative terrain for a fifth consecutive month. As was the case in September, some respondents highlighted that in addition to curtailing their production, load-shedding is also hurting demand for their products. Exports remained poor amidst the paralysing Transnet strike during the month, while global demand is faltering. The PMI readings from Europe, an important SA trading partner, point to a sharp slowdown in activity at the start of the fourth quarter. Indeed, worries about the strength of global growth going forward may help to explain the downtick in the expected business conditions index. The index tracking business conditions in six months slipped to 49.2. This is the most pessimistic purchasing managers have been about the outlook since May 2020. The persistence of load-shedding and little hope that this will be alleviated over the near term likely also weighed on sentiment.

There was some positive news as the purchasing price index moved lower for a fourth month. The index is now about 20 points below a record high reached in March this year. As foreshadowed by the PMI (which measures prices of goods coming into the factory), official data for factory-gate prices has started to trend lower. While producer price inflation (PPI) remains elevated, it seems clear that input cost pressures have peaked. That said, with a hefty fuel price hike to come into effect later this week, controlling costs remains a challenge (especially for those factories using diesel generators during times of load-shedding). The October PMI release incorporated updated seasonal adjustment factors (as is done once a year) for all the seasonally adjusted indices. This has resulted in minor changes to the historic data for these subcomponents and the headline PMI. The revised historical data is available on the BER’s website.

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Solar Tronox

Solar Tronox

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Absa acted as joint mandated lead arranger and lender for South Africa’s first utility scale renewable energy captive power project, comprising 200MW of solar power, which will be built in the North West province in South Africa, at an estimated cost of approximately R4.1bn.

The 200MW project (comprising of two projects of 100MW each), developed by Sola Group of South Africa, will supply power to Tronox Holdings Plc’s South African operations, Tronox SA, under a long-term power purchase agreement, assisting Tronox to reduce its reliance on fossil fuel power and in line with its strategy to reduce carbon emissions. The project is expected to reduce Tronox’s global carbon emissions by approximately 13%.

“Absa is proud to be associated with this project, where financing is in line with the bank’s own sustainable finance goals, which include assisting clients on their journeys to transition from fossil fuels to renewable energy sources, thereby significantly reducing greenhouse gas emissions”, says Shaun Moodley, Principal within Absa’s Resource and Project Finance team.

Tronox SA is one of the largest heavy mineral sands producers in South Africa and operates in KwaZulu-Natal and the Western Cape. It mines sand deposits and processes the heavy mineral sands-bearing concentrates at its mineral separation facilities. Its products include titanium slag, a feedstock in the manufacturing of titanium dioxide pigment mainly used in the paint and plastic industries and zircon, which is mainly used in the ceramics industry.

The project will supply electricity, through wheeling arrangements with Eskom, to five of Tronox SA’s facilities in the Western Cape and KwaZulu-Natal. Tronox SA’s operations are energy intensive and based on a competitive energy tariff secured through the structure, will contribute to significant savings in Tronox’s energy costs.

The transaction adds to Absa’s growing renewable energy portfolio, now measuring over 3.1GW, including Absa’s participation in Eskom’s renewable energy programme, cementing the bank’s leadership in the sector.

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20 Cybersecurity Students Graduate From The Absa Cybersecurity Academy

20 Cybersecurity Students Graduate From The Absa Cybersecurity Academy

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Absa Group, one of Africa’s largest financial service providers, in partnership with Maharishi Invincibility Institute, is pleased to announce that its first cohort of 20 students has graduated from the Absa Cybersecurity Academy.

The full academic curriculum at the academy spans over three years. Each year includes formal technical learning, practical and experiential learning, as well as intensive, customised personal mastery and soft skills.

As part of Absa’s commitment to being an active force for good in the communities where we serve, the Academy in partnership with the Maharishi Invincibility Institute was launched in 2019 to address the global skills shortage at a local level through a world-class, innovative and fully immersed educational experience.

Ina Steyn, Head of Security Education and Awareness, Absa Converged Security Office says, “The graduation of the students is a step towards bridging the scarce skills gap in the South African cybersecurity field, it is also a reflection of the growth of equal education and upskilling opportunities for young women in the technology sector. As the country transitions to a more digitally empowered economy, we hope that each of the graduates will leverage their skills in innovative ways while empowering their communities.”

Based in Johannesburg and Cape Town, the academy fosters conscious-based learning, not only focusing on technical awareness and education, but also creating social awareness of cyber threats that exist not only in the formal and public sectors, but also in the informal and private sectors.

“As an Institution, we are constantly working on developing more sustainable ways to help unemployed youth in South Africa gain access to transferable skills through education, training, and jobs. To empower young people, partnerships such as the one we have with Absa are key. Furthermore, graduates of Absa’s Cybersecurity Academy represent unlimited opportunities and potential,” explains Taddy Blecher, CEO and Co-founder of the Maharishi Invincibility Institute.

The students that completed their qualification also received internship letters to start their cyber career at Absa on 1 October 2022. With the high unemployment rate in the country, a projected global cyber security skills gap is estimated to be 2.72 million according to the Fortinet 2022 Cybersecurity Skills Gap report.

Wilhelm Krige, Interim Group Chief Information and Technology office at Absa Group said, “The Absa Cybersecurity Academy aligns with our firm commitment to be an active force for good in the communities where we serve. We also understand that our country’s economic well-being depends on education. It is the foundation for economic efficiency and social cohesion, and through initiatives such as this, Absa has the ability to introduce and invest in industry-led initiatives that not only promote cybersecurity careers but also empower young people from diverse backgrounds.”

A career in cybersecurity will provide the graduates with high in demand skills and an opportunity to work in multiple industries. In line with Absa’s strategy to be an active force for good in the communities where we serve, the Absa Cybersecurity Academy aims to continue developing a strong cybersecurity resource pool and capabilities within South Africa”, concludes Manoj Puri, Group Chief Security Officer at Absa Group.

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Absa PMI August 2022

Absa PMI August 2022

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The seasonally adjusted Absa Purchasing Managers’ Index (PMI) further declined in July, suggesting that the manufacturing sector experienced a tough start to the third quarter following a weak second quarter. The headline index fell from 52.2 points in June to 47.6 in July. This is the first reading below the neutral 50-point threshold since July 2021 when the looting and unrest in KwaZulu-Natal and Gauteng hurt output. Electricity supply disruptions were the likely cause of the drop in production last month. At the same time, the international environment was also less supportive with many developed countries’ PMI readings also weakening of late. Indeed, local purchasing managers turned decidedly more downbeat about business conditions going forward amid local electricity woes and concerns about global growth.

The index tracking expected business conditions in six months’ time dipped to 49.4 in July. This was the first time since the second quarter of 2020 (i.e. during the strictest phase of South Africa’s COVID-19 lockdown) that respondents expected conditions to worsen going forward. It must be noted that the vast majority of responses were received before President Cyril Ramaphosa announced significant energy market reforms last week, which was generally well received and could have countered some of the pessimism.

Moving back to the survey and what it indicates about conditions in July 2022, the tumble in the business activity and new sales orders indices were the big drivers of the decline in the headline PMI. Both indices are deep in negative terrain and point towards weak domestic activity and demand. Export sales were also lower, although to a lesser degree. In addition, the employment index dipped, albeit less so than activity. The inventories and supplier deliveries indices stayed above 50, returning to levels in line with those seen in May.

On the cost front, the purchasing price index signaled the slowest pace of cost increases since the start of the year. Even so, the index remains high compared to the long-term history of the series, which means cost pressures remain elevated. However, it does show price pressure at the start of the production pipeline likely peaked earlier this year. This would be consistent with producer (which tracks factory gate prices unlike the PMI index which looks at input costs for factories) and consumer price inflation moving higher in the next several months before an expected slowdown in the rate of increase towards the end of the year/early-2023.

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Absa Group 2022 Interim Earnings Increase 27%, Demonstrating Continued Strong Recovery

Absa Group 2022 Interim Earnings Increase 27%, Demonstrating Continued Strong Recovery

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*Salient points

  • Revenue increased 14% to R46.9billion
  • Operating costs rose 7% to R24.1 billion
  • Cost-to-income ratio decreased to 51.4% from 54.9%
  • Pre-provision profit increased 23% to R22.8 billion
  • Impairments increased 10% to R5.2 billion
  • Headline earnings per share increased 27% to 1298.5 cents from 1019.7
  • Return on equity improved to 17.7% from 15.3%
  • Group CET 1 ratio improved to 13.1% from 12.4%
  • Dividend per share more than doubled to 650 cents

*Note: Normalised values are reflected (stripping out the effect of the separation from Barclays PLC)

Absa Group headline earnings increased 27% to R11 billion in the first half of the year as revenue increased, demonstrating a continued strong recovery from the global economic downturn in 2020.

Absa reported solid pre-prevision profit for the first half of the year, supported by revenue which rose by 14%, underpinned by growth across our business units and supported by a rebound in the insurance business in South Africa and increased interest rates across key markets. Net interest income and non-interest income rose 12% and 18%, respectively.

“Our strong results reaffirm the strategic choices we made in 2018 and are testimony to the work we have undertaken in creating a business that is closer to customers,” said Arrie Rautenbach, Absa Group Chief Executive Officer. “With a strong, experienced leadership team and an improved operating model, we now have a strong foundation for outperformance.”

In June, Absa announced a strengthened and more diverse executive leadership team. Absa refined its operating model, adopting a flatter structure, bringing management closer to customers and allowing the Group to accelerate strategy execution. Effective 1 July, Absa has five business units, from two previously.

All business units reported improved earnings and stronger returns during the first half.

“All of our key measures are significantly above the pre-Covid levels of the first half of 2019,” said Jason Quinn, Absa Group Financial Director. “The strategic decisions we made in the last few years have ensured that we remain capital generative and we are appropriately provisioned as we face a tougher environment,” he said.

The Group balance sheet remains well positioned, with Common Equity Tier 1 (CET1) having improved. CET1 and liquidity levels remain well ahead of regulatory and Board target ranges.

Costs were well maintained even as the Group increased investment in IT for enhanced digital performance and improved customer experience. Total IT spend grew 11% to R6 billion. Improved stability and enriched functionality saw digitally active customers grow across our businesses including a 10% increase to 2.2 million in retail and business banking in South Africa. Digital volumes have grown by 86% compared to 2019 levels whilst branch and ATM volumes have declined substantially.

Business unit performance during the first half:

Retail and Business Banking (RBB)*

RBB South Africa, the Group’s largest revenue generator, continued to execute against its 2018 strategic transformation journey, supported by the momentum of the economic recovery, specifically in the first quarter of the year. Although the operating environment became increasingly difficult in the second quarter, key performance indicators continued to trend positively and in line with expectations, benefitting from deliberate execution over the past three years. Home loans registrations, vehicle asset financing and personal loans, among other areas, increased.

Absa gained market share in key areas in retail advances including home loans and vehicle asset financing and our deposit market share continued to be strong at 22%. Customer numbers increased 1% to 9.6 million.

RBB earnings from Absa Regional Operations (ARO) increased strongly following very strong revenue growth, an encouraging performance as Absa repositions the business on a growth trajectory and improve returns.

*An operating model change, effective 1 July 2022, will see the following units reporting separately going forward: Everyday Banking, Relationship Banking, Product Solutions and RBB ARO.

Corporate and Investment Banking (CIB)

CIB benefited from portfolio diversity and all business units delivered revenue growth.

CIB improved its primacy metrics and client acquisition with notable improvements in its regional franchise. CIB revenue growth of 7% reflects solid growth in the client franchise.

The performance solidifies CIB’s commitment to delivering its Pan Africa growth strategy.

An active force for good

Absa rallied its resources during the April floods in KwaZulu-Natal to assist with immediate and longer term needs to the value of R10 million. In recognition of the direct impact on many households, Absa also waived excess fees on insurance claims.

During the first half of the year, Absa invested R125 million in societal impact initiatives in Africa and reached more than 50,600 individuals through financial education literacy and tools.

Absa, the largest funder of renewable energy in South Africa, continued to make progress on its sustainability agenda. While the Group’s fossil fuel exposure is set to decline, Absa is looking to double its renewable energy loans as a percent of total group loans by 2030.

Outlook

The macro backdrop deteriorated noticeably in the past six months and global growth expectations have reduced materially. There are considerably higher inflationary pressures across most of the markets in which Absa operates and policy rates are increasing faster than we expected.

Absa remains well positioned for the tougher operating environment, with a strong balance sheet and high levels of capital and provisioning.

Absa expects to achieve low double-digit revenue growth in 2022 compared with 2021. Operating expenses will likely increase by low to mid-single digits, with pre-provision profit growth in the teens, resulting in a cost-to-income ratio which is expected to be lower than 2021 levels. Return on equity is also expected to improve to approximately 17%.

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Absa Continues To Do More For Its Customers With An Extra 10% Cash Back On Fuel Spend

Absa Continues To Do More For Its Customers With An Extra 10% Cash Back On Fuel Spend

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Absa Rewards boosts its fuel offer to provide members with more value and cushion them against high fuel costs.

To help its customers keep their heads above water during this difficult economic period, Absa will be providing significant additional fuel cash back through the Absa Rewards Programme. For three months, until 15 October 2022, Rewards members will earn up to 40% cash back when they fill up at Sasol.

At present, Absa Rewards members can earn up to 30% real cash back every time they fill up or make purchases at Sasol, depending on their Rewards Tier. With the introduction of this initiative, Rewards members will earn an additional 10% cash back on their fuel spend. The extra 10% cash back on fuel is in addition to the standard Rewards cash back that members earn monthly in various transaction categories. Absa Rewards members who are also Sasol Loyalty members will receive the cash back as well as their Sasol Rewards.

To qualify for this offer, Rewards members must complete an Absa Advantage challenge on the Absa Banking App. Absa Advantage is a programme aimed at rewarding customers for banking smarter as well as driving positive banking behaviour. As part of the offer, Rewards members will still enjoy their R50 Absa Advantage meal voucher.

“Absa Rewards is more than just a loyalty programme, it is our way of rewarding customers for banking with Absa by putting actual cash back in their pockets,” says Christine Wu, Managing Executive: Consumer Product, Absa Everyday Banking. “Helping customers cope with the rising costs of fuel is not a new concept. Absa was the first bank to boost fuel rewards when we introduced Double Cash Back Thursdays in October last year in partnership with Sasol, an initiative that provided meaningful value to over a million Rewards members.

Through this market-leading initiative, Absa Rewards members get to enjoy the best cash back in the market on fuel spend. This offer is a continuation of our ongoing efforts to put real value back in our customers’ pockets through our longstanding Rewards programme.”

When it comes to providing a helping hand to customers and society at large during their hour of need, Absa has a proven track record. Most notably, Absa was one of the banks that provided financial assistance to South Africans during the civil unrest of 2021 and the recent floods in KwaZulu-Natal.

“Absa is proud to once again partner with Sasol on yet another initiative aimed at lightening the load on consumers,” adds Wu. “Sasol, a longstanding Rewards partner, understands just how important it is to come to the aid of customers at this difficult time.”

Says Frans Maluleke, Senior Brand Marketing Manager at Sasol’s Mobility and Customer Experience business: “At Sasol, we put our customers at the centre of our business and understand our responsibility as a South African born petroleum brand. This is evident in the launch of our new Sasol Rewards programme and how we continue to enhance the value brought by our partnership with Absa Rewards.

We believe that this will support our customers through challenging times given the financial pressures we face as a South African nation. Absa Rewards customers are still eligible for Sasol Rewards points for their fill at a participating Sasol Convenience Centre”.

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Four Things SMEs Need To Know About COVID Cyber Risks

Four things SMEs need to know about COVID cyber risks

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By Sandro Bucchianeri; Absa Group Chief Security Officer

The global COVID-19 storm has transformed the way the world conducts business and, more specifically, what can be accomplished digitally. And while we all long for the human touch and personal interaction, a post-pandemic world of greater online functioning is unfolding before our eyes. But, with greater digital dependency and reward, comes greater risk in the form of cyber threats.

Major corporates have sophisticated and multi-layered internal security systems to safeguard sensitive and valuable data, and to protect clients and customers. However, many small to medium enterprises (SMEs) across the continent don’t have access to, or budget for, sophisticated IT security infrastructure and highly skilled IT teams. It is also these small businesses that that are most at risk, viewed as easy targets by cybercriminals, especially during lockdown – a period of prevailing uncertainty and financial decline. Here are some of the latest scams and tactics that all small business owners should be aware of:

1.       Phishing

Phishing works by duping users into thinking that they are logging into a legitimate site (through spoofing), only to have them (unintentionally) share their private credentials or banking details with cybercriminals. Dubious links can be sent via email, SMS or WhatsApp and can give criminals access to mail systems, servers, customer data and the like. Employees working from home are particularly vulnerable as they may think that instructions come directly from employers. Make sure you encourage employees to immediately flag any suspicious correspondence, and educate customers about some of the currents scams that may be out there.

2.       Supply chain attacks

The risk comes with third and fourth parties and so on, who are just as exposed to the rise in cyber-attacks brought on by the pandemic. Corporates deal with thousands of suppliers and vendors, all governed and managed through strict frameworks and protocols. The situation is obviously vastly different for SMEs who need to realise that the moment a third party has access to business information, owners relinquish control. It is like giving the keys to your house to someone you trust. It’s great if this is a reliable person but what if that individual passes the keys on to someone else? How far does the trust extend? Make sure you have done your due diligence around external parties, including asking questions around data storage and privacy as well as cyber risk procedures.

3.       Human error and social engineering

The biggest problem is us – humans – and it will always be. From a Neurolinguistics Programme (NLP) perspective, humans are conditioned to react to certain prompts or signals. Even more so during lockdown, when fear and doubt are rife. If someone calls saying that he/she is contacting you from your financial institution and begins to list and ask details such as your business’ email address and passwords, your defence goes down. That is why we make customers aware that the bank will never ask you any of these questions, if you do receive a call like this, it is most certainly a criminal attempting to gain access to your critical information. If unsure, rather end the call and contact the bank directly (using official numbers). At Absa, we have enabled secure calling from our banking app, which also includes authentication. Social engineering also comes into play because most people use the same passwords across multiple platforms and applications. Make sure that passwords are hard to guess (but easy to remember), change them regularly and make use of a robust password management system.

4.       Data vulnerabilities

Ransomware (where access is restricted to a digital asset until a ransom, often in bitcoin, is paid) is also on the rise, with criminals taking full advantage of the current circumstances. These activities range from denying companies access to their servers, or a user to his/ her phone. Ultimately, the most important thing is making sure your data is secure and that you have a full backup. We are fast moving to what is called a Zero Trust Model, where stringent verification will be required for any device or person (internally and externally) attempting to access company resources or networks. Major corporates have virtual private networks (VPNs) with correct and certified configurations, two-factor authentication and a host of additional layers of security, which are continuously monitored and reviewed. Most SMEs won’t be in position to lay out significant security investments (especially now), as such, secure cloud services are an ideal and affordable option to allow data to be shared safely.

While the pandemic has exacerbated cyber exposures, criminals are constantly coming up with new online schemes. Long-term business sustainability and growth will depend on sustained risk mitigation. The first step would be to assess your business data and how effectively it is secured. Next, would be installing reputable antivirus software where possible, backing up files on a regular basis, making sure vulnerabilities are patched and updated routinely, and always carefully scanning the emails you receive. The golden rule of “if it seems too good to be true, then it usually is” still holds true.